Frequently asked questions

What’s your best seller?

Buttery Caramel is our best seller (and has been for over 23 years). It’s unlike anything
you’ve ever tasted and will leave you speechless!

Are your cakes baked fresh daily?

Yes, we bake fresh daily, in-house.

Do you offer cupcakes?

No, but we do offer our famous "Chunks," which are large cuts of cake. These generous portions are larger than your standard cupcake and very customizable!

Do you offer gluten or sugar free cakes?

Not at this time, but please check back with us. As we grow, so will our menu options.

Do your cakes freeze well?

Yes, because they are perfectly mixed & baked. In the mixing process, we eliminate air pockets to acquire a ribbon like batter. This enables our cakes to be frozen and taste as if it was baked an hour ago.

Do you have any whole cakes I can buy right now?

We sell it by the "Chunk" while whole cakes are available by pre-order online. The website will automatically display the earliest possible pick up days & times. For your event today, we recommend a variety of "Chunks" for your guests to enjoy.

What is a Chunk?

Chunks are generous cuts of cake. Others call them slices - we call them "Chunks!"

Do you deliver?

Yes! Your job is to sit back, relax and wait on your COCOCAKE. For local metro-Atlanta deliveries, we've partnered with Roadire. For nationwide deliveries, FedEx. In addition, we can be found on delivery apps, such as UberEATS, GrubHub & Postmates.

Is this the same cake shop that was on Memorial Drive next to Dairy Queen?

Yes, Cakes By Coco was located at 5019 Memorial Drive in Stone Mountain for over 7 years! Before that, we were in Decatur for nearly 4 years ALSO on Memorial Drive.

When are you open?

Think of us as your "weekend cake date!" We're open Fridays & Saturdays 11:00am to 7:00pm and 12:00pm to 6:00pm on Sundays. Also, every January, we close for 2 weeks for in-house maintenance & housekeeping. Major holidays, as well as global pandemics will affect these hours. We urge you to call ahead, follow us on social media or check this website for the latest hours of operation.

Are you hiring?

Yes! We're growing and always looking for motivated, happy individuals to join our Crew! Go to 'Company' then to 'Jobs' to see our current openings.

I don't see the flavor I want.

Every flavor cake we offer is listed on this website so if you're looking for, let's say, Keylime, you won't find it. But, you can't go wrong with any one of our listed flavors!

How does your Loyalty Program work?

Sign up is free & super easy! 1. Give us your cell number and follow the prompts once it comes to your phone to Opt In. 2. Download the free "AppCard" app to your iPhone or Android device. Add your birthday and email for bonus points! 3. Earn 1 point per $1 spent on Drive Thru CHUNK purchases only. Points can be redeemed for various rewards & discounts. 4. Track your receipts, point balance and reward eligibility directly from the AppCard app. 5. Always give us your cell number so your points can be attached to your Chunk purchases in order to earn points.

Do I get loyalty points for my online orders?

No. Points are earned only on Drive Thru CHUNK purchases.