FAQ

  • What is a Chunk?

    Chunks are generous individual servings of cake. Others call them slices - we call them "Chunks!"    



  • When are you open?

    Think of us as "Your Weekend Cake Date!" We're open as follows:


    Thursday 12pm - 7pm

    Friday & Saturday 11am - 8pm

    Sunday 12pm - 7pm


    Major holidays, as well as global pandemics will affect these hours. 


    Also,, it is tradition for us to close the 1st week of January for general rest & housekeeping items. 

  • Can I get a whole cake today or tomorrow?

    Typically, no, because we require 2 bakery days notice for orders.  In the event we have a production surplus, we may be able to accomodate you.  If so, there will be admin fees added to your order $10 Admin fee, as well as other processing fees based on your payment method.  Full payment is due at the time of ordering.     



     

  • Love your new concept but what happened to the regular Chunks I'm used to?

    Nothing!  That's the beauty in our new concept, "Create Yo Chunk!"  You're never without your faves!  Simply choose your cake & icing and we'll take it from there!  

  • I won't be eating this cake today. How should I store it?

    For any cake not being consumed within 2 days, should be put in the freezer.  Do not refrigerate. 

    Remove from freezer 1 hour before serving.  


  • Do you offer gluten or sugar free cakes?

    No, we do not but please check back with us.   As we continue to grow, so will our menu options. 



  • When will my cake be shipped?

    We ship every Wednesday.  Orders placed by 6pm EST on Sunday, will be shipped that upcoming Wednesday.  Orders placed after the cut off, will be shipped on the following Wednesday.   


    Watch your email for real-time tracking of your cake.

  • Do you offer custom cakes?

    Yes, we can customize your cake with colored script, roses, edible images & more.  However, if  you're looking for tiered or stacked cakes or fondant designs, we do not offer those.  


    All available cake options are found here on the website under Get Cakes. 

  • Do you offer dine-in service?

    No.  However, our Atlanta store has patio seating that is inviting and lovely.

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