FAQ

  • What is a Chunk?

    Chunks are generous individual servings of cake. Others call them slices - we call them "Chunks!"    



  • When are you open?

    Think of us as "Your Weekend Cake Date!" We're open as follows:


    Thursday 12pm - 7pm

    Friday & Saturday 11am - 8pm

    Sunday 12pm - 7pm


    Major holidays, as well as global pandemics will affect these hours. 


    Also,, it is tradition for us to close the 1st week of January for general rest & housekeeping items. 

  • Can I get a whole cake today or tomorrow?

    Typically, no, because we require 2 bakery days leadtime for orders.  In the event we have a production surplus, we may be able to accomodate you.  If so, there will be a $10 Rush fee and any other Admin fees at checkout. Rush orders have to be placed immediately online or with us (plus appicable Admin fees.)  We will not make your cake until your order is placed and paid for.    


     

  • Do you deliver locally?

    Absolutely!  Your job is to sit back and let us deal with Atlanta traffic.  Your delivery costs will be calculated at checkout and is bound by our standard 2-day notice policy.  Please review our business hours and understand no deliveries occur outside of these hours.

  • Do you deliver nationwide?

    Yes we do!  We ship every Wednesday.  Orders placed by 6pm EST on Sunday, will be shipped that upcoming Wednesday.  Orders placed after the cut off, will be shipped on the following Wednesday.     


    Watch your email for real-time tracking of your cake.  

  • I won't be eating this cake today. How should I store it?

    For any cake not being consumed within 2 days, should be put in the freezer.  Do not refrigerate. 

    Remove from freezer 1 hour before serving.  


  • What if I don't like my cake?

    We can appreciate the different taste buds out there, which is why our menus include pictures, descriptions and approximate number of servings.  If we made a mistake on your order, we will gladly replace the cake at no charge to you.  However, if the cake was made according to our recipe specifications and you simply do not "like" it, we apologize but there are no refunds or exchanges. We urge you to order responsibly and try another one of our 16 signature flavors.  

  • Do you offer gluten or sugar free cakes?

    No, we do not but please check back with us.   As we continue to grow, so will our menu options. 



  • Do you offer custom cakes?

    Yes, we can customize your cake with colored script, roses, edible images & more.  However, if  you're looking for tiered or stacked cakes or fondant designs, we do not offer those.  


    All available cake options are found here on the website under Get Cakes. 

  • Do you offer dine-in service?

    No.  However, our Atlanta store has patio seating that is inviting and lovely.