Chunks are made available every weekend; but whole cakes must be pre-ordered online. The website will automatically offer you the earliest possible pick up day & time. It is your responsibility to know when that is. We cannot be held responsible if you come pick up your cake outside of this appointed day & time. No refunds will be given for situations like this. Instead, you will be given a store credit to be used on future cake orders.
Any orders taken by telephone must be paid for, in full, at the time of ordering, plus a $5 processing fee. You are always welcomed to stop in with your full payment to avoid this fee.
We accept all major credit cards.
Because we bake fresh and our cakes are held to a high standard, there sometimes can be inevitable production issues. We will contact you to communicate these issues right away. Please provide us with accurate contact information. If you're picking up over the weekend, remember not to leave us your work number or email. If you are sending someone else to pick up the cake, please make them aware of what you ordered. Once they visually accept the cake, the sale is final.
PLANNING YOUR VISIT
We are "Your Weekend Cake Date!" Our Drive Thru is open Fridays, Saturdays and Sundays only. It is for Chunks and any pre-ordered whole cakes. We charge $.99 for Extras, such as adding nuts or extra icing to Chunks. We strive to have all 15 flavors available to you when you arrive and sometimes sell out multiple times a day. We urge you to call ahead to see what's baking!
We do hope you can appreciate our No Refund policy. Once the cake leaves the shop, the sale is final. If we made a mistake with your order, such as adding glaze to a naked pound, we will correct it immediately or issue a store credit for a future cake order.
Our products may contain nuts or dairy and be produced in an environment for both. Order responsibly. We will not replace a cake simply because you do not "like" it. We ask that you choose from the many other flavors we offer next time.